They just don't know by how much — or why. It's not laziness. It's that nobody ever gave them the framework.
Most businesses set rates based on what feels confident, what a competitor charges, or what a client will accept. None of those tell you what it costs to deliver the work. The Floor does.
Salaries grew. Rent grew. Software stacked up. But when did you last recalculate your rates? Most businesses haven't. The gap quietly destroys margin — and by the time you notice, it's serious.
Rate-setting isn't in the curriculum — for anyone. Not business school, not law school, not physio training. You learned by guessing. The Floor gives you the formula that should have existed from day one.
A rate isn't a guess. It's the number that covers your salaries, your business costs, and your profit — spread across the hours you actually bill.
If everyone bills the same amount of time, the load is shared evenly.
But people don't bill the same. Someone who is only 50% billable carries less of the load than someone who is 90% billable.
Only 50% billable — so they carry a smaller share of the operating costs.
70% billable — near the middle of the load.
90% billable — they carry a bigger share because they bill more hours.